Begin with confidence

Trezor.io/start is the verified starting point for all Trezor devices. Follow these steps to make sure your wallet is set up correctly and remains secure over time. This guide emphasizes actions you must do on the physical device and offline steps that protect your funds.

Step-by-step — Setup in 6 focused actions

  1. 1

    Unbox & verify

    Confirm seals and packaging are intact. Only start setup with a device purchased from the official Trezor store or authorized reseller. If anything looks tampered with, stop and contact support.

  2. 2

    Download Trezor Suite

    Open trezor.io/start and get the correct Trezor Suite for your OS (Windows, macOS, Linux) or mobile. Avoid third-party downloads and search-engine ads—type the URL or use a verified link.

  3. 3

    Install firmware

    Connect your device and follow Suite’s prompts to install the official firmware. Firmware updates patch vulnerabilities and should be applied when offered.

  4. 4

    Create wallet & PIN

    Set a PIN on the device — this PIN is entered on-screen and prevents casual access if the device is lost or stolen.

  5. 5

    Write down the recovery seed

    Write the 12/18/24 words exactly as shown on the device. Keep them offline and secured in at least one physically safe location. Do not photograph or store digitally.

  6. 6

    Test with a small transfer

    Send a small test amount to your new address and verify it on the device. Confirm receiving addresses on the hardware screen before sharing them.

Pro tip: Consider a metal backup for your recovery seed to protect against fire, water and long-term degradation.

Core security principles

  • Never share your recovery words. Trezor staff and support will never ask for them.
  • Always verify on-device. Transaction addresses and approvals must be confirmed on the physical Trezor screen.
  • Keep software official. Only install Trezor Suite and firmware from trezor.io/start or in-app prompts.
  • Use passphrase carefully. A passphrase creates a hidden wallet — strong but irreversible if forgotten.

Frequently asked questions

What if I lose my device?
Use your recovery seed to restore your wallet on a new device. Without the seed, funds are unrecoverable.
Can Trezor Suite be used offline?
Trezor Suite needs internet for balance and transaction data. Wallet keys remain on the device; you can create offline PSBT transactions if needed.
Is my seed stored on Trezor servers?
No. Seeds are generated and shown only on the device and should be stored only by you offline.